features

Spa, golf and leisure management

Making spa and leisure reservations can be very complex, with several factors to consider. Leisure Manager has an advanced reservations engine, accessible through an easy to use wizard. It considers not only whether the desired spa treatment or leisure activity are available, but also searches for available equipment, appropriately skilled technicians and facilities. This process is automated, meaning that maximising your revenue is easy, and the risk of mistakes or inappropriate or double bookings is eliminated.

Golf tee time bookings can be made either individually, or, direct from a hotel reservation, keeping all reservations together, easily accessible and chargeable.

Day guest management

Management of day guests can be complicated, with so many different packages to offer, including spa treatments, refreshments and relaxation time. Compiling the bill can also cause a headache, especially if guests wish to swap inclusive treatments for example or add extras.


Leisure Manager makes managing your day guests simple. Leisure, restaurant and golf bookings can be made using one simple reservations screen. The intelligent package system allows you to design unlimited inclusive packages, without the hassle. Leisure Manager will calculate which treatments, products and services are included in the chosen package, and which are not, without the need for manual intervention. If more expensive treatments are chosen, any extra will automatically be charged, as will any non inclusive item. Simple.

 

Technician (therapist) skills management

Technician rotas are critical to effective availability management. Alacer's rota engine enables flexible scheduling of the team using both regular and flexible work patterns. The intelligent rota planner even allows you to enter irregular absences such as meetings and lunch breaks, reducing the risk of over bookings whilst maximising availability. Leisure Manager includes therapist skills management functionality, allowing new skills to be added to each therapist record as they are acquired.


Define the treatments that each therapist is skilled to carry out, and update instantly, as appropriate. Alacer automatically converts rotas to a diary view allowing an easy overview of work schedules.

Classes and courses

With Leisure Manager, running fitness classes is easy. The clear, visual planner enables fast and accurate planning of classes. New classes can easily be planned. When creating a
new class, Leisure Manager will check availability of the relevant facilities, equipment, and appropriately skilled technician, just as it does for all other reservations. This reduces the risk of mistakes and ensures all classes run smoothly.


The planner also makes booking places for each class simple. Each class can have a maximum set number of attendees, and Leisure Manager automatically depletes the availability of places each time a booking is taken.

Latest news/events

Alacer release version 8 of all applications. Version 8 includes over 250 improvements and new features and the full release of Information Manager, Alacer's live dashboard and marketing campaign management software

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Testimonials

Alacer demonstrate their commitment to customer service by their excellent after sales service and ongoing upgrades to the system to meet our growing and changing needs.
Frank Seagrave-Daily Proprietor Mayfield House Hotel

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